Cancellation Policy: TheWeddingWish.com

At TheWeddingWish.com, we strive to provide you with a smooth and hassle-free shopping experience. However, we understand that sometimes plans change, and you may need to cancel your order. Please read our cancellation policy below for details on how to cancel your order and the conditions that apply.

1. Eligibility for Cancellation

Orders can be canceled under the following conditions:

  • Before Dispatch: You may cancel your order anytime before it is dispatched for delivery.
  • After Dispatch: Once your order has been dispatched, it can no longer be canceled. However, you may still return the item in accordance with our return policy.

2. How to Cancel Your Order

If you wish to cancel your order:

  1. Contact Us Immediately: Please email us at [Your Customer Service Email] or call us at [Your Customer Service Phone Number] as soon as possible.
  2. Order Details: Provide your order number, and we will confirm whether your order is eligible for cancellation.
  3. Cancellation Confirmation: Once your cancellation request is processed, you will receive a confirmation email stating that your order has been successfully canceled.

3. Refunds for Canceled Orders

  • Pre-dispatch Cancellations: If your order is canceled before dispatch, you will receive a full refund to your original payment method within [X] business days.
  • Post-dispatch Cancellations: If the order has already been dispatched, you will need to return the items once you receive them. Refunds will be processed once the returned items are received and inspected, in line with our return policy.

4. Cancellation Charges

  • No Cancellation Charges: If the cancellation request is made before dispatch, no cancellation charges will apply.
  • Shipping Charges: Shipping charges (if any) may not be refundable for canceled orders, especially in the case of international orders or if the cancellation occurs after the items are dispatched.

5. Non-cancellable Orders

Certain items may not be eligible for cancellation, such as:

  • Customized or Personalized Products: Orders for custom-made items, including personalized suits, lehengas, or accessories, cannot be canceled once production begins.
  • Sale or Clearance Items: Discounted items or clearance sales are generally non- cancellable.

6. Order Modifications

If you need to modify your order (e.g., change size, style, or delivery address), please contact us immediately. Once the order is dispatched, modifications may not be possible.

7. Contact Us

For any inquiries or to request order cancellation, please contact us at:

  • Email: [Your Customer Service Email]
  • Phone: [Your Customer Service Phone Number]
  • Address: [Your Business Address]

We are here to assist you and make your shopping experience with TheWeddingWish.com as seamless as possible.