Privacy Policy for TheWeddingWish.com

Company GSTIN No: [Your GSTIN]

At TheWeddingWish.com, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your personal data, including information on your rights regarding your data.

1. Cookie Policy

You can change your cookie settings to accept or decline cookies in your browser settings. You can continue browsing even if you don’t accept cookies.

2. Order Cancellation

We reserve the right to cancel any order at our discretion. If we cancel your order, we will inform you of the reason for cancellation, and if necessary, process a refund.

3. Grievance Redressal

In accordance with Section 4(4) of the Consumer Protection (E-commerce) Rules 2020, we have established an adequate grievance redressal mechanism. If you have any questions or concerns, please contact our grievance officer:

Grievance Officer:
Name: [Your Name]
Contact Number: [Your Contact Number]
Email: [Your Email Address]
Designation: [Your Designation]

For every complaint, a ticket will be raised, and a ticket number will be provided. If you are not satisfied with the response from customer service, you can directly contact the grievance officer. The grievance officer will acknowledge receipt of your complaint within 48 hours.

4. Personal Data Collection and Use

Personal data includes any information that can identify you, such as your name, address, contact information, payment details, etc. We collect this data to fulfill orders, provide services, and improve your shopping experience.Personal data may be obtained directly from you when you create an account, place an order, subscribe to newsletters, or interact with us in other ways, including through our website, events, or customer service. We retain your personal data as long as necessary to fulfill the purpose for which it was collected, or as required by law. We take reasonable efforts to ensure the protection of your personal data by implementing security measures to prevent unauthorized access, use, disclosure, or alteration.

5. Use of Personal Data

We use your personal data to:

  • Process orders and deliver products.
  • Communicate with you about your orders, offers, and promotions.
  • Respond to your inquiries and requests.
  • Improve our website and customer experience.
  • Comply with legal and regulatory obligations.

6. Sharing of Personal Data

We may share your personal data with trusted third parties, including:

  • Service providers (e.g., delivery services, payment processors, IT support).
  • Professional advisors (e.g., legal, auditors).
  • Law enforcement or government authorities when required by law.

These third parties are contractually obligated to safeguard your data.

7. International Data Transfers

Your personal data may be transferred to, and stored at, locations outside India for processing by third-party organizations with whom we have a business relationship. We will ensure that any such transfers are conducted in compliance with applicable data protection laws.

8. Your Data Protection Rights

You have the following rights regarding your personal data:

  • Access: You can request information about the personal data we hold about you.
  • Correction: You can request corrections to your data if it is incorrect or incomplete.
  • Erasure: You can request deletion of your data when it is no longer needed.
  • Right to Object: You can object to the processing of your data for marketing purposes.
  • Withdraw Consent: You can withdraw consent for the processing of your data at any time.

To exercise any of these rights, please contact us at [Your Contact Email]. We may ask you for information to verify your identity.

9. Personal Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. However, please note that no method of transmission over the internet is 100% secure. We encourage you to use secure browsers and devices when interacting with our website.

10. Retention of Personal Data

We retain your personal data for as long as necessary to provide our services, comply with legal obligations, or fulfill business needs. Once data is no longer needed, we will securely delete it or anonymize it.

11. Contact Information

If you have any questions or concerns regarding our privacy policy, or if you wish to withdraw consent or exercise your rights, please contact us at:

Email: [Your Email Address]
Phone: [Your Contact Number]
Address: [Your Business Address]
Last Updated: [Date]